Renters Insurance

Renters Insurance questions, answered

Straight answers to the most-asked renters insurance questions, written by our agents.


Renters Insurance Q&A · #68

What can I do if my neighbors play loud music during the day?

I rent an apartment and I work remotely after the pandemic. Recently, a new neighbor downstairs has started playing loud music during the day ever since they moved in. It’s so loud that my colleagues can hear it when we are having a virtual meeting. What can I do other than break the lease?

By Elena G.
Renters Insurance Q&A · #60

I don’t have sufficient credit history to rent a new apartment, what should I do?

I’m new to the United States and am trying to move into a new apartment near my company. The prospective landlord asked me to provide my credit report but I do not have sufficient credit history. What should I do to rent the apartment?

By Elena G.
Renters Insurance Q&A · #59

What can I do to ensure that I get my deposit back?

I’m moving out of my apartment next week. I’m not sure whether my landlord would give me back my deposit. What can I do to ensure that I get my deposit back?

By Elena G.
Renters Insurance Q&A · #58

Why my gas bill is so high?

I’m a renter and I live in an old apartment. My gas bill was usually at around $30 per month. During these two recent months, my gas bill was three times as high as before. I didn’t do anything unusual and I kept my smart thermometer at the same temperature. Why is it so high? What can I do to reduce it?

By Elena G.
Renters Insurance Q&A · #56

There are mice in my apartment! How could I get rid of them?

I moved into a new apartment six months ago. In the first three months, everything was great but recently I saw mice running around near the wall!!!! How did they come in and what should I do to get rid of them?

By Elena G.
Renters Insurance Q&A · #48

Does my renters insurance cover the damage caused by my neighbors?

My neighbor forgot to turn off the bathroom faucet and the water ruined the furniture. Does my renters insurance cover the repair cost?

By Elena G.
Renters Insurance Q&A · #47

Does my renters insurance cover my phone if I lost it at a music festival?

My iPhone got stolen at a music festival. Does my renters insurance cover my phone?

By Elena G.
Renters Insurance Q&A · #46

Does renters insurance cover my stuff in storage units?

I store some of my personal items in storage units away from my apartment, will my renters insurance cover them if anything happened?

By Elena G.
Renters Insurance Q&A · #44

I’m not on any of my roommates’ renters insurance policies, will I be covered if something happened?

I lived with three roommates in an apartment for a year. We had a theft in the building yesterday and some of our stuff was stolen. I’m not on any of my roommates’ renters insurance policies, will I be covered under this circumstance?

By Elena G.
Renters Insurance Q&A · #38

Does my renters insurance cover the pests and rodents?

My apartment got infected by mice, does my renters insurance cover the pests and rodents?

By Elena G.
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